SDS

Serti Dealership System

 
 
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Frequently Asked Questions (FAQ)
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How many dealerships are using SDS?

Are SDS customers stuck on long-term contracts?

Is SDS a complete DMS system?

How are often are software updates released and how are they updated?

Can SDS take on large dealerships?

What kind of server does SDS run on?

Can you put multiple dealerships on the same server?

Is the software easy to use?

How long has Serti been around?



How many dealerships are using SDS?

Over 500 dealerships are currently using SDS throughout North America. SDS has actually surpassed the competition in the eastern part of Canada to become the # 1 market share leader.

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Are SDS customers stuck on long-term contracts?

Serti doesn't lock-down customers in 3 or 5 year contracts. In fact, every year our 500+ customer have the opportunity to leave us. They just don't. We have an impressive 99% customer retention. That's in over 20 years in the business.

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Is SDS a complete DMS system?

SDS is an all-in-one package. It includes integrated modules for all departments. Sales, Accounting, Parts, Service, CRM Tools and more.

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How are often are software updates released and how are they updated?

Enhancements to the software occur approximately 2 to 3 times per year. These updates always include numerous enhancements and are updated through the web. No need to mess with tapes or CDs.

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Can SDS take on large dealerships?

Definitely. Big or small, stand-alone or part of a large group, SDS is more than capable of handling your business.

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What kind of server does SDS run on?

SDS runs on an IBM System i business server. This type of server has been virus free for over 20 years, is truly reliable and is one of the business world's most popular for dependability.

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Can you put multiple dealerships on the same server?

Yes, all IBM System i servers are built for this purpose. We currently have 1 group of 15 dealers all running on 2 servers.

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Is the software easy to use?

SDS has a windows GUI (Graphical User Interface) that makes it very user-friendly. In fact, SDS is so easy to learn that an installation only takes 1 week.

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How long has Serti been around?

Serti is celebrating its 35th anniversary in 2010! Very impressive for an IT company. In addition, Serti has been in the automotive industry for over 20 years offering it's SDS solution.

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